Last Updated: May 8, 2025
Introduction
Luxury Presence Inc. (“Luxury Presence”, “we”, “us”, or “our”) provides technologies, products, and services (collectively, “Services”) used by our real estate agent and realtor clients whose branding is displayed on the website with which you are interacting (the “Client”).
If you are a visitor to our Client’s website (the “Site”), this Privacy Policy applies to you, and describes Luxury Presence’s policies and practices regarding the collection, use and disclosure of your personal information in connection with your use of the Site and our provision of the Services to our Client. In this case, Luxury Presence provides the Services solely as a service provider and data processor, and only uses the personal information collected at the direction of the Client. This Privacy Policy does not apply to any websites, applications or other online services that do not link to this policy, including other services provided by the Client; nor does this Privacy Policy apply to the Client’s subsequent use of information collected through the Site or Services. Please contact the Client to learn about how they use your personal information.
If you are an individual with whom Luxury Presence engages in your capacity as a representative of a business, or if you are a visitor to our website (www.luxurypresence.com), please click here to view the applicable privacy policy.
Privacy Policy
Last updated: 10/03/2025
At Luxely Real Estate (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.luxelyre.com and when you interact with our services.
1. Information We Collect
We may collect the following categories of information:
· Personal Information: such as your name, email address, phone number, and other details you provide through contact forms, property inquiries, or account registration.
· Property-Related Information: information you submit about property preferences, buying/selling interests, or property listings.
· Automatically Collected Information: including IP address, browser type, device information, pages visited, and usage data collected via cookies or similar technologies.
· Communication Data: records of emails, messages, SMS, or calls exchanged with us.
2. How We Use Your Information
We may use your information to:
· Provide, operate, and improve our real estate services.
· Respond to your inquiries, requests, or questions.
· Facilitate property searches, listings, and transactions.
· Send marketing communications, newsletters, property alerts, or promotional offers (you may opt out at any time).
· Ensure website security and prevent fraud.
· Comply with legal and regulatory obligations.
3. How We Share Information
We do not sell your personal information. However, we may share it with:
· Service Providers: trusted vendors who support our business operations (e.g., website hosting, analytics, CRM).
· Business Partners: lenders, title companies, inspectors, or other professionals necessary to complete real estate transactions (with your consent).
· Legal & Regulatory Authorities: when required by law or to protect our rights.
· Business Transfers: in connection with a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.
5. Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, including the right to:
· Access, update, or correct your personal information.
· Request deletion of your data.
· Opt-out of marketing communications.
· Request a copy of the data we hold about you.
· Restrict or object to certain processing activities.
If you wish to exercise these rights, please contact us at the email below.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Texas Real Estate Commission (TREC) Compliance
As a licensed Texas real estate brokerage, Luxely Real Estate complies with all applicable rules and regulations of the Texas Real Estate Commission (TREC).
· We will only collect, use, and disclose client information in accordance with TREC advertising and record-keeping requirements.
· Any electronic communications, contracts, or client records we maintain are handled in compliance with TREC retention rules.
· We do not disclose personal or financial information beyond what is required to complete a real estate transaction, unless mandated by law or authorized by you.
· All marketing and website content is intended to comply with TREC’s rules on advertising, disclosures, and consumer protection.
For your reference, please review the following mandatory disclosures:
· Texas Real Estate Commission Consumer Protection Notice
· Texas Real Estate Commission Information About Brokerage Services
11. SMS/Text Messaging Policy
By providing your mobile phone number to Luxely Real Estate, you consent to receive SMS/text messages from us, which may include property alerts, transaction updates, marketing communications, and appointment reminders.
· Consent: By opting in, you authorize us to send you text messages at the number you provide. Your consent is not a condition of purchasing or using our services.
· Frequency: Message frequency may vary depending on your interactions with us.
· Message & Data Rates: Standard message and data rates may apply from your mobile carrier.
· Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you may receive a final confirmation message to verify your request.
· Support: For help, reply “HELP” to any message or contact us directly at [email protected]
· Privacy: We do not share your mobile number with unaffiliated third parties for their own marketing purposes without your consent.
12. Email Marketing Policy
By providing your email address to Luxely Real Estate, you consent to receive communications from us, which may include property updates, newsletters, promotional offers, and other real estate–related information.
· Consent: You may subscribe to our mailing lists voluntarily. Your consent is not required as a condition of purchasing or using our services.
· Unsubscribe/Opt-Out: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly at [Insert Contact Email]. Once unsubscribed, you will no longer receive marketing communications, but you may still receive service-related communications necessary to complete a transaction.
· Message Frequency: The number of marketing emails you receive will vary based on your engagement and preferences.
· Third-Party Providers: We may use trusted third-party email service providers to send and manage our communications, but your information will not be sold or shared for unrelated third-party marketing.
· Compliance: Our email practices comply with the CAN-SPAM Act and applicable state and federal regulations. We include our valid business address and a clear method to opt out of further communications in every marketing email.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Luxely Real Estate
Email: [email protected]
Phone: (281) 357-9887
Address: 801 Travis Street Suite 2101, Houston, TX 77002